Plain-English computer help

Don’t buy a new computer yet.

Slow? Won’t update? Let’s see if it’s worth saving before you spend money replacing it.

If it’s not worth fixing, I’ll say so.

Get my free first opinion Call 07828 730774

Chesham-based · Clear quote before any work · No obligation

A capable computer still in daily use on the desk, with a new budget laptop left unopened in a shop bag
Don’t buy new until you’ve checked whether this one still earns keep.

Start here

Where should we start?

Something feels painfully slow Long startups, freezes or beachballs? Windows 11 is blocking me PC says it can’t update — now what? My Mac is stuck on old software macOS cut-off or update wall? I’m not sure which path I need Get a free first opinion.

Meet Markus

Why this site exists

Hi, I’m Markus. I’ve loved technology since I was young, and I’ve spent decades watching good machines get written off too early.

What I push back on is the idea that a software banner alone means landfill.

That’s why Markus IT Support exists — triage first, shopping later.

If a machine is truly finished, I’ll say so. If a sensible repair or upgrade can save you serious money and restore reliability, we’ll map that path instead.

Don’t buy new until you’ve heard whether this one still earns keep.

Markus from Markus IT Support

What local people report

Chesham & Chilterns feedback — real machines, real outcomes.

★★★★★

"My 2015 iMac was running so slowly I was about to replace it. Markus fitted an SSD and updated the OS. It boots in seconds now."

Chesham customer
★★★★★

"My old ThinkPad could not run Windows 11, so Markus installed Linux and now it flies. Saved me buying a new laptop."

Amersham customer
★★★★★

"Very professional and knowledgeable. My PC tower is like new and Windows 11 runs perfectly. Great value and quick turnaround."

Great Missenden customer
Google Reviews Facebook

"I found Markus, called him, and he came round for over two hours to fix my problems. I could afford it, so I asked him to come to me — why two hours? Because I can always think of something else! My partner could see how good he was and pulled him into his own office too. If you need Mac help, or any IT help, think of Markus — Windows or Mac, he can transform your life. He's nice, he can see what the customer can't, and he explains things at your level. OK, this is a bit of a waffle, but that's me, not him — oh, and by the way, he's not expensive. With Markus you get expertise and brilliant advice."

— George, Berkhamsted customer (sent directly, shared with permission)

FREE FIRST OPINION

Start with a free, no-commitment look.

Send the basics. No payment, no pressure, no booking — just a first honest read.

I normally reply personally within one working day. Your details are only used to answer this request.

What happens after I write?

I’ll read what you’ve sent, ask anything missing, then say whether repair, upgrade or replacement is the sensible hub path.

Do I have to book work?

No. This is only a first conversation so you can decide the next branch.

Do you cover Chesham and nearby?

Based in Chesham, covering Amersham and towns across Buckinghamshire, Hertfordshire and north-west London — see the full areas we cover. Suitable laptops can sometimes be appraised by post too.

Repair when the maths works. Replace when it doesn’t.

Get an honest first opinion before spending money on a replacement.

Get my free first opinion